<h3 dir="ltr"><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">To <a href="https://app.traqq.com/people/invites">invite</a> your team, you can simply follow the instructions in the Welcome pop-up message we sent you when you registered. Alternatively, you can go to the People page and send out invites from there.</p>
<p dir="ltr"><img src="/upload/editor/2023-11-16_13:27:01_Step 1(11).png" alt=""></p>
<p>&nbsp;</p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Click on<strong> Invite People</strong> at the top of the page.</p>
<p><img src="/upload/editor/2024-05-16_10:17:23_Step 2(1).png" alt=""></p>
<h3 dir="ltr">&nbsp;</h3>
<h3 dir="ltr"><strong>Step 3</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Enter the email addresses of the people you&rsquo;d like to invite.You may invite up to 15 new users simultaneously. You can also select their <a href="https://traqq.com/support/managing-teams/roles-and-permissions">Roles </a>and the <a href="//traqq.com/support/managing-teams/adding-and-editing-teams">Team(s)</a> they will be assigned to, as well as set work time limits and pay rates for all selected users. Any of these settings may be modified anytime later on.</p>
<p dir="ltr"><img src="/upload/editor/2024-05-16_10:20:41_Step 3.1.png" alt=""></p>
<p class="paragraph paragraph_lg" dir="ltr">Your team members must confirm their accounts in your Organization by clicking a link in the invitation email. Note that the link is valid for 7 days. Along with the link, your invitees will receive registration and installation instructions via email:</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2023-11-16_13:28:49_Step 3.3.png" alt=""></p>
<p class="paragraph paragraph_lg" dir="ltr"><strong>&nbsp;</strong><strong>Step 4</strong></p>
<p class="paragraph paragraph_lg" dir="ltr">You can see your invited users under the <a href="//newapp.traqq.com/people/invited"><strong>Invited </strong></a>tab on the <strong>People </strong>page.</p>
<p dir="ltr"><img src="/upload/editor/2024-05-16_10:23:23_Step 4(1).png" alt=""></p>
<h3 dir="ltr"><strong>Step 5</strong></h3>
<p class="paragraph paragraph_lg">After registering and installing Traqq, your team members will appear on your Dashboard and People&nbsp;pages.</p>

Adding users

<p class="paragraph paragraph_lg"><strong>Users</strong>: Can view/manage personal activity and account</p>
<p class="paragraph paragraph_lg" dir="ltr"><strong>Manager</strong>: Can view/manage personal activity and account + view activity of all Users in assigned teams.</p>
<p class="paragraph paragraph_lg" dir="ltr"><strong>Admins</strong>: Have access to organization settings and can view/manage activity and accounts of all Managers and Users.</p>
<p class="paragraph paragraph_lg" dir="ltr"><strong>Owners</strong>: Have global organization permissions and access to every Admin, Manager and User.</p>
<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">If you are an Admin or Owner, you can assign your teammates&rsquo; roles when inviting them:</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2024-05-16_10:29:22_Step 1(2).png" alt=""></p>
<h3><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">If you have already invited your team, you can change their roles by clicking on the Edit icon (the three dots) next to the person&rsquo;s name, and proceeding to edit.</p>
<p><img src="/upload/editor/2024-05-16_10:29:48_Step 2.1.png" alt=""></p>
<p class="paragraph paragraph_lg" dir="ltr">In the Edit User window, click on the &lsquo;Choose role&rsquo; dropdown menu to expand the options. Each role has a brief description under it for your convenience.</p>
<p class="paragraph paragraph_lg" dir="ltr">Select the new role for the user.&nbsp;</p>
<p class="paragraph paragraph_lg" dir="ltr">Note: Since there may only be one Owner on a company account at this time, assigning the Owner role is unavailable.&nbsp;</p>
<p dir="ltr"><img src="/upload/editor/2024-05-16_10:31:15_Step 2.2.png" alt=""></p>
<p class="paragraph paragraph_lg">When done, save the changes.</p>
<p>&nbsp;</p>

Traqq supports four administrator levels with different access rights and monitoring options. They are Owner, Managers, Admins and Users.

Roles and Permissions

<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Go to the 'People' tab and click on the Edit icon (the three dots) at the right end of the line with the user&rsquo;s name. Choose the 'Archive' option from the menu that appears.</p>
<h3><img src="/upload/editor/2024-05-16_12:08:22_Step 1(3).png" alt=""></h3>
<h3>&nbsp;</h3>
<h3><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg">If you need to delete multiple users, check the boxes next to them and click on the 'Archive' button that appears at the bottom of the page to remove them.</p>
<h3><img src="/upload/editor/2024-05-16_12:08:53_Step 2.1(1).png" alt=""></h3>
<p class="paragraph paragraph_lg" dir="ltr">To <strong>restore</strong> or <strong>permanently</strong> <strong>delete</strong> all activity history for an archived user, go to the 'Archived' tab, click on the Edit icon (the three dots) at the right end of the line with the user&rsquo;s name, and choose the option you need.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2024-05-16_12:09:25_Step 2.2(1).png" alt=""></p>

In this short guide we'll show you how to remove users and stop tracking their time. You will have multiple options to archive or permanently delete them.

Removing Users

<p class="paragraph paragraph_lg" dir="ltr">Traqq allows Owners and Admins to group users by assigning them to teams. You can generate separate reports and review stats for each team.</p>
<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Go to the <a href="//newapp.traqq.com/teams">Teams </a>page and click on 'New Team' at the top.</p>
<p dir="ltr"><img src="/upload/editor/2024-05-16_12:16:10_Step 1(4).png" alt=""></p>
<h3>&nbsp;</h3>
<h3><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg">In the &lsquo;Create new team&rsquo; window, enter a name for your team and select team members.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2024-05-16_12:16:36_Step 2(2).png" alt=""></p>
<p class="paragraph paragraph_lg">You may also assign Managers (supervising seniors) to your teams. Team Managers will be able to monitor the activity of all regular users in their assigned team.</p>
<h3><strong>Step 3</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">To edit a team&rsquo;s name, change its members, or the Manager, or even delete the team, click on the Edit icon (the three dots) at the right end of the line with the team&rsquo;s name. Choose the &lsquo;Edit&rsquo; option from the drop-down menu to make changes to the team.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2024-05-16_12:18:16_Step 3.1(1).png" alt=""></p>
<p class="paragraph paragraph_lg" dir="ltr">Once a Manager is removed, they will no longer have access to the Teams Dashboard page (unless they are a Manager in another team), and will be removed from the team you are editing. &nbsp;<br><br><strong>Note: </strong>Managers may not exist without teams. If you are removing a Manager from a single team, their role will be automatically changed to User unless they are a Manager in another team. Additionally, if someone is a Manager in one team, and you add them as a Manager to another team, they will automatically get access to all Users inside the new team while keeping access to all Users in their other team.&nbsp;<br><br>To bulk-delete teams, simply click on the checkboxes to the left of the teams&rsquo; names to select them, and click on &lsquo;Delete&rsquo; at the bottom.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2024-05-16_12:20:43_Step 3.2(1).png" alt=""></p>

Traqq allows Owners and Admins to group users by assigning them to teams.

Adding and editing teams

<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">On the &lsquo;People&rsquo; tab, click on the Edit icon (the three dots) at the end of the line.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-05-16_12:26:23_Step 1(5).png" alt=""></p>
<h3><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">In the window that pops up, select the Invoice tab, enter the person&rsquo;s pay rate and save the changes.</p>
<h3><img src="/upload/editor/2024-05-16_12:27:00_Step 2(3).png" alt=""></h3>

Here you can see how to set and change hourly rates of your employees so Traqq can automatically calculate their salaries based on the hours worked.

Managing pay rates

<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">To close time approval requests, go to the&nbsp;<a href="https://app.traqq.com/requests/adjustment" target="_blank" rel="noopener">Time requests tab</a>.</p>
<p dir="ltr"><img src="/upload/editor/2023-11-20_08:26:32_Step 1(27).png" alt=""></p>
<h3><strong>Step 2.1</strong></h3>
<p class="paragraph paragraph_lg">To individually close tickets, select the Actions option at the end of the line</p>
<p dir="ltr"><img src="/upload/editor/2023-11-20_08:27:11_Step 2(18).png" alt=""></p>
<h3><strong>Step 2.2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">To close multiple tickets at once, tick the checkbox on the left of each ticket, to enable the Approve/Decline options at the bottom of the screen.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2023-11-20_08:27:36_Step 3(8).png" alt=""></p>
<h3><strong>Step 3</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Optionally, you can write in the reason for Approval/Decline as feedback for the requester.</p>
<h3 dir="ltr">Viewing approved and declined tickets</h3>
<p class="paragraph paragraph_lg" dir="ltr">You may review approved or declined requests separately by using the filter under Status.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/2023-11-20_08:29:05_Step 5(1).png" alt=""></p>

Traqq allows managers to approve manually added time requests

Time Approval

<p class="paragraph paragraph_lg">Organization account Owners and Admins can set individual time limits for their employees upon inviting them, or edit existing limits for a user anytime in the <a href="//newapp.traqq.com/people/active">People</a> section. To do that, click on the Edit icon (the three dots) at the end of the line and choose the Edit menu option.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-05-16_13:02:06_Step 1(6).png" alt=""></p>
<p class="paragraph paragraph_lg">In the window that opens, choose the Limits tab where you will find the following options:</p>
<p class="paragraph paragraph_lg">&nbsp; &nbsp;- Allowed to work: the number of hours that may be tracked during a work day.<br>&nbsp;&nbsp; - Work days: days of the week during which work time may be tracked.<br>&nbsp;&nbsp; - Work time: the time interval, in hours and minutes, during which work time may be tracked.<br>&nbsp;&nbsp; - Time zone: the time zone to use for calculating time limits.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-05-16_13:03:07_Step 2(4).png" alt=""></p>
<p class="paragraph paragraph_lg">The employee for whom time limits have been set will be able to see them in their Traqq app by going to the Work time limits tab in the app&rsquo;s Settings window.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-02-23_08:04:49_Step 3(16).png" alt=""></p>
<p class="paragraph paragraph_lg">The employee will not be able to track work time outside of the time interval or above the allowed number of hours set for them. When the limit is reached, time tracking will be stopped and a notification will be displayed.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-02-23_08:05:14_Step 4(10).png" alt=""></p>
<p class="paragraph paragraph_lg">The exception is when an employee works without an internet connection, and there are some limits set for their account or the organization&rsquo;s account during this offline time. When the user reconnects to the Internet, the Traqq app will immediately receive updated information on the new limits, and all their offline time tracked outside of those limits will be sent to the supervisors for approval. It will be listed under <a href="//newapp.traqq.com/requests/overlimits">Overlimits</a> in the Time Requests section.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-05-16_13:04:42_Step 5(1).png" alt=""></p>
<p class="paragraph paragraph_lg">Overlimit settings may be managed in the <a href="//newapp.traqq.com/organization/permissions">Permissions </a>section by users with the Owner role. Owners may choose who can approve overlimit time for employees or whose requests should be approved automatically. They may also choose to have all incoming overlimit time requests approved automatically.&nbsp;</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/2024-02-23_08:06:58_Step 6(2).png" alt=""></p>

Traqq allows admins to set time limit on working hours of their team and individual users

Managing teams

Need more information or help?