<p>As an Owner or Admin of your company account, you need to invite your team members to track their activity.
</p><h3>Step 1</h3><p>To <a href="https://app.traqq.com/people/invites" target="_blank">invite</a> your team, you can simply follow the instructions in the Welcome email message we sent you when you registered. Alternatively, you can go to the <a href="https://app.traqq.com/people" target="_blank">People</a> page and send out invites from there.
</p><p><img src="/upload/support/post/7eefdd85ae-rectangle-8.png">
</p><h3>Step 2</h3><p>Сlick the ‘Invite people’ button in the top-right corner.
</p><p><img src="/upload/support/post/bef5f46fcb-rectangle-7.png">
</p><h3>Step 3</h3><p>Enter the email addresses of the people you’d like to invite. You can also select their <a href="https://traqq.com/support/managing-teams/roles-and-permissions/" target="_blank">Roles</a> and the <a href="https://traqq.com/support/managing-teams/adding-and-editing-groups/" target="_blank">Group(s)</a> they will be assigned to. The Group option will be available only if you have already created groups.
</p><p><img src="/upload/support/post/52ca081bf0-rectangle-10.png">
</p><p>You will receive this notification once your invites have been successfully sent:
</p><p><img src="/upload/support/post/e399748a5e-rectangle-11.png">
</p><p>Your team members must confirm their accounts in your Organization by clicking a link in the invitation email. Note that the link is valid for a limited time. Along with the link, your invitees will receive registration and installation instructions via email:
</p><p><img src="/upload/support/post/8173e6379b-rectangle-12.png">
</p><h3>Step 4</h3><p>You can see your invited users under the <a href="https://app.traqq.com/people/invites" target="_blank">’Invites’</a> tab on the ‘People’ page.
</p><p><img src="/upload/support/post/0b9cebcca4-rectangle-13.png">
</p><h3>Step 5</h3><p>After registering and installing Traqq, your team members will appear on your <a href="https://app.traqq.com/team" target="_blank">Dashboard</a> and <a href="https://app.traqq.com/people" target="_blank">People</a> pages.
</p>

Adding users

<p>Traqq supports 4 administrator levels with different access rights and monitoring options. They are:
</p><p><strong>Users:</strong> can view/manage personal activity and account
<br><strong>Manager:</strong> can view/manage personal activity and account + view activity of all Users in assigned groups.
<br><strong>Admins:</strong> Have access to organization settings and can view/manage activity and accounts of all Managers and Users.
<br><strong>Owners:</strong> Have global organization permissions and access to every Admin, Manager and User.
</p><h3>Step 1</h3><p>If you are an Admin or Owner, you can assign your teammates’ roles when inviting them:
</p><p><img src="/upload/support/post/c96742096b-rectangle-8.png">
</p><h3>Step 2</h3><p>If you have already invited your team, you can change their roles by clicking on the Edit icon (the pen icon) next to the person’s name, and proceeding to edit.
</p><p><img src="/upload/support/post/7f032650ab-rectangle-7.png">
</p><p>In the Edit User window, click on the ‘Role’ dropdown menu to expand the options. When you select a role, its description will be shown in a yellow box below.
</p><p>Select the new role for the user.
</p><p><img src="/upload/support/post/74f7e433b1-rectangle-14.png">
</p><p>Then, save the changes.
</p>

Traqq supports four administrator levels with different access rights and monitoring options. They are Owner, Managers, Admins and Users.

Roles and Permissions

<h3>Step 1</h3><p>Go to the ‘People’ tab and click on the Edit icon (the three dots) at the right end of the line with the user’s name. Choose the ‘Archive’ option from the menu that appears.
</p><p><img src="/upload/support/post/a49779028a-rectangle-8.png">
</p><h3>Step 2</h3><p>In the window that pops up, click on the ‘Archive’ button to remove the person from your list of active users.
</p><p><img src="/upload/support/post/ac4e2b5e57-rectangle-7.png">
</p><h3>Step 3</h3><p>You can access the list of archived users by clicking on the ‘Archived’ tab.
</p><p><img src="/upload/support/post/df6605222a-rectangle-9.png">
</p><h3>Step 4</h3><p>To <strong>restore</strong> or <strong>permanently delete</strong> all activity history for an archived user, click on the Edit icon (the three dots) at the right end of the line with the user’s name, and choose the option you need.
</p><p><img src="/upload/support/post/52b04cc295-rectangle-10.png">
</p>

In this short guide we'll show you how to remove users and stop tracking their time. You will have multiple options to archive or permanently delete them.

Removing Users

<p>Traqq allows Owners and Admins to group users by teams or projects by assigning them to groups. You can generate separate reports and review stats for each group. Users have two ways of getting assigned to their designated groups.
</p><h3>Step 1</h3><p>Go to the ‘Groups’ tab on the <a href="https://app.traqq.com/people" target="_blank">People</a> page and click the ‘New Group’ button in the top-right corner.
</p><p><img src="/upload/support/post/92b01bf775-rectangle-8.png">
</p><h3>Step 2</h3><p>In the New Group window, enter a name for your group and click on the green + sign to add users to the group.
</p><p><img src="/upload/support/post/a4bdff5206-rectangle-7.png">
</p><h3>Step 3</h3><p>You may also assign Managers (supervising seniors) to your groups. Group managers will be able to monitor the activity of all regular users in their assigned group. To assign a Manager, go to the ‘Group managers’ tab and click the green + sign next to the name of the person you want to be a Manager.
</p><p><img src="/upload/support/post/908128ea2b-rectangle-9.png">
</p><h3>Step 4</h3><p>To edit a group’s name, its members, Manager, or even delete it, click on the Edit icon (the three dots) at the right end of the line with the group’s name. Choose the ‘Edit’ option from the menu that appears, unless you are deleting.
</p><p><img src="/upload/support/post/91daf84d01-rectangle-10.png">
</p><h3>Step 5</h3><p>Click the arrow to expand the list of users in the Edit Group window. To remove a person from the group, click the X sign on their name. To add a member to the group, click the green + sign next to their name in the list below.
</p><p><img src="/upload/support/post/0b5435fd6f-rectangle-11.png">
</p><h3>Step 6</h3><p>To edit group managers, click on the ‘Group managers’ tab in the ‘Edit group’ window. To remove a manager, just click the ‘x’ sign on their name. Once a manager is removed, they will no longer have access to the <a href="https://app.traqq.com/team" target="_blank">Dashboard</a> page (unless they are a manager in another group), and will be removed from the group you are editing. If you are reassigning the Manager role for this group, select a new manager from existing group members and click the + sign next to their name.
</p><p>Note: Managers may not exist without groups. If you are removing a manager from a single group, their role will be automatically changed to <strong>User</strong> unless they are a Manager in another group.
</p><p>If someone is a Manager in one group, and you add them as a Manager to another group, they will automatically get access to all Users inside the new group while keeping access to all Users in their other group.
</p><p><img src="/upload/support/post/350da25472-rectangle-12.png">
</p>

Traqq allows owners and admins to gather users by teams or projects by assigning them to groups allowing you to generate separate reports and stats.

Adding and editing groups

<h3>Step 1</h3><p>On the ‘People’ tab, click on the Edit icon (the pen) to the right of the rate you want to change.
</p><p><img src="/upload/support/post/1e4811c091-rectangle-8.png">
</p><h3>Step 2</h3><p>In the window that pops up, enter the person’s pay rate and save the changes.
</p><p><img src="/upload/support/post/7a845ac3b6-rectangle-7.png">
</p>

Here you can see how to set and change hourly rates of your employees so Traqq can automatically calculate their salaries based on the hours worked.

Managing pay rates

<p>If you are an Admin or Owner, you can go to the ‘Tracking settings’ page and set whether you want Traqq to track your team’s activity levels, take screenshots or record screen video.
</p><h3>Track apps &amp; websites</h3><p>Filter your time tracking data by app and web usage. Build reports and summaries for each and every user. Know your processes and keep them transparent.
</p><h3>Take screenshots</h3><p>Blurred screenshots are taken in the background and do not distract from ongoing work. However, you can still get a good idea of the employee’s activity and detect suspicious or inappropriate usage.
</p><h3>Record screen</h3><p>Blurred 10-second video clips of screen activity will be recorded at random times to help ensure work is being done. Video is blurred to protect any private information that may appear on screen.
</p><h3>Step 1</h3><p>Click on ‘Settings’ on the left-side navigation panel to go to the Settings page.
</p><p><img src="/upload/support/post/cd4a8c2a61-rectangle-8.png">
</p><h3>Step 2</h3><p>Click on the ‘Tracking settings’ tab to check your tracking preferences and change them as needed.
</p><p><img src="/upload/support/post/745b71c14a-rectangle-7.png">
</p>

If you are an admin or owner, you can go to ‘Tracking settings’ page and set what you want the application to track when your employees work.

Managing teams

Need more information or help?