<p class="paragraph paragraph_lg" dir="ltr">The Traqq app automatically captures screenshots, and videos (if enabled), at random times every 10 minutes. You simply start the tracker to begin tracking time and capturing screenshots.</p>
<h3 dir="ltr"><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">After installing Traqq, open the application.</p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">The Traqq icon will appear on your taskbar or in your system tray. You can start the timer by hovering over the Traqq icon.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/17[DA2.4].png" alt=""></p>
<p dir="ltr">&nbsp;</p>
<p>&nbsp;</p>

Using the Traqq desktop app

<h2>macOS</h2>
<p class="paragraph paragraph_lg">On macOS, you only need to give three permissions to Traqq to ensure proper tracking: Notifications, Browser and Screen Recording.<br><br><img src="/upload/editor/31[TT2.1].png" alt=""></p>
<h3>1. Granting notifications permission</h3>
<p class="paragraph paragraph_lg" dir="ltr">To manually enable notifications, open your System Preferences and follow these steps.</p>
<h3 dir="ltr"><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Open Notifications.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/32[TT2.2].png" alt=""></p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Find Traqq on the left and click on it.</p>
<p dir="ltr"><img src="/upload/editor/33[TT2.3].png" alt=""></p>
<h3 dir="ltr"><strong><br>Step 3</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Switch 'Allow Notifications'&nbsp;to ON.</p>
<h3 dir="ltr">2. Granting Screen recording permission</h3>
<p class="paragraph paragraph_lg" dir="ltr">To manually enable screen recording, open your System Preferences and follow these steps:<br><br></p>
<h3 dir="ltr"><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Open Security &amp; Privacy.</p>
<p class="paragraph paragraph_lg"><strong><img src="/upload/editor/34[TT2.4].png" alt=""></strong></p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Find Screen Recording on the left and click on it.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/33[TT2.5].png" alt=""></p>
<h3 dir="ltr">3. Granting browsers (URL tracking) permission</h3>
<p class="paragraph paragraph_lg" dir="ltr">You must also enable browser tracking from the Security &amp; Privacy page.&nbsp;</p>
<h3 dir="ltr"><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Find Automation on the left and click on it.</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/33[TT2.5] (1).png" alt=""></p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Check the boxes next to all browsers, as well as System Events. If the browser you&rsquo;re using is not available here, please contact our&nbsp;<a href="mailto:support@traqq.com">Support</a>.</p>
<p class="paragraph paragraph_lg" dir="ltr">Following these edits, you will receive this pop-up. Simply click on <strong>Quit &amp; Reopen</strong> to restart Traqq with the new settings.</p>
<p dir="ltr"><img src="/upload/editor/35[TT2.7].png" alt=""></p>
<h2>&nbsp;</h2>
<h2>Windows</h2>
<p class="paragraph paragraph_lg">Simply right-click on the app and select 'Run as administrator'.<br><br><img src="/upload/support/post/3be72ff6da-rectangle-8.png"></p>
<p class="paragraph paragraph_lg">Traqq will not be able to track your activity if it does not have the permissions required for accurate screen and activity tracking.</p>
<p>&nbsp;</p>

Traqq will not be able to track your activity if it does not have the permissions required for accurate screen and activity tracking. Here's how to turn them on.

Granting tracking permissions

<p class="paragraph paragraph_lg">Traqq works even without internet access. As long as you have the time tracker on, your offline activity will be properly tracked and added to your timeline once you have a good connection. However, sometimes users have the need to manually add the time they spent working while offline or off their computer, such as when meeting with a client.</p>
<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Click on the 'Add time' on the top-right corner of the <a href="https://app.traqq.com/">Activity page</a></p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/36[TT3.1].png" alt=""></p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Drag the manual timer over the timesheet to select the filled period. You can also manually input the start and end time</p>
<p dir="ltr"><img src="/upload/editor/37[TT3.2].png" alt=""></p>
<h3 dir="ltr"><strong><br>Step 3</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Fill in the mandatory field for the reason for adding time and submit the request</p>
<p dir="ltr"><img src="/upload/editor/38[TT3.3].png" alt=""></p>
<p dir="ltr">&nbsp;</p>
<h3 dir="ltr"><strong>Step 4</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">You can edit your pending time requests in the <a href="https://app.traqq.com/requests/adjustment" target="_blank" rel="noopener">Time request tab</a>. Click on the pen tool to edit the time request</p>
<p><img src="/upload/editor/39[TT3.4].png" alt=""></p>
<h3 dir="ltr"><strong>Step 5</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">To delete a time request click on the bin and confirm your request</p>
<p class="paragraph paragraph_lg" dir="ltr"><img src="/upload/editor/40[TT3.5].png" alt=""></p>
<p>&nbsp;</p>

Sometimes users need to manually add time they spent working while off their computer such as meeting with a client in person. See how to manually edit time!

Adding time manually

<p class="paragraph paragraph_lg" dir="ltr">Traqq allows users to delete their own screenshots. However, keep in mind that deleting screenshots also deletes the corresponding time. Each screenshot corresponds to a 10-minute time interval with one exception: if you stop the timer before the last 10 minutes end, the last screenshot before the timer was stopped will have less than 10 minutes attached to it.<br><br>For example, if you delete 4 screenshots, then up to 40 minutes of your tracked work time will be deleted as well.</p>
<h3 dir="ltr">Step 1</h3>
<p class="paragraph paragraph_lg" dir="ltr">You can bulk-delete screenshots by selecting more than one image. To do that, first check the boxes to the bottom-left of each screenshot you want to delete.</p>
<h3><img src="/upload/editor/41[TT4.1].png" alt=""><br>Step 2</h3>
<p class="paragraph paragraph_lg">Once you select the screenshots, a small window will pop up telling you how many screenshots and how much work time will be deleted. Click on 'Delete' to proceed.</p>
<p><img src="/upload/editor/42[TT4.2].png" alt=""></p>
<h3><br>Step 3</h3>
<p class="paragraph paragraph_lg">You will receive a warning of how much time you&rsquo;re about to erase. Note that you won&rsquo;t be able to recover deleted time or screenshots. Click on 'Confirm' if you are sure about removing the specified time and screenshots.</p>
<p><img src="/upload/editor/43[TT4.3].png" alt=""></p>
<p class="paragraph paragraph_lg">Once you delete your time, your 'Daily total' hours at the top right will update accordingly.</p>

Traqq allows users to delete their own screenshots. However, keep in mind that deleting screenshots also deletes the corresponding time. See how!

Deleting screenshots, time and activity

<p class="paragraph paragraph_lg">Some users may choose to delete low-activity screenshots and idle time to increase their average activity level. Traqq will also remind users when it detects idle time. To allow this reminder, you may edit the notification settings in Traqq Preferences/Settings.</p>
<h3>Step 1</h3>
<p class="paragraph paragraph_lg">Click the app icon on the taskbar, then click on the 'Preferences/Settings' option.</p>
<p class="paragraph paragraph_lg"><img src="/upload/editor/22[DA5.1].png" alt=""></p>
<h3>Step 2</h3>
<p class="paragraph paragraph_lg">Go to the notifications tab to adjust desktop notifications<strong id="docs-internal-guid-fe50459b-7fff-0ee9-7907-37be879ffc26"></strong>, to allow Traqq to notify you that you are being tracked while idle, check the 'Notify if I'm idle for X min' option.</p>
<p><img src="/upload/editor/28[DA5.7].png" alt=""></p>
<p class="paragraph paragraph_lg">&nbsp;</p>

Traqq will remind users when it detects idle time or no activity. To allow this reminder, you may edit the notification settings in Traqq Preferences/Settings.

Idle time detection and reminders

<p class="paragraph paragraph_lg" dir="ltr">Traqq allows users to delete their own screenshots. However, keep in mind that deleting screenshots also deletes the corresponding time. Each screenshot corresponds to a 10-minute time interval with one exception: if you stop the timer before the last 10 minutes end, the last screenshot before the timer was stopped will have less than 10 minutes attached to it.<br><br>For example, if you delete 4 screenshots, then up to 40 minutes of your tracked work time will be deleted as well.</p>
<h3><strong>Step 1</strong></h3>
<p class="paragraph paragraph_lg">You can bulk-delete screenshots by selecting more than one image. To do that, first, check the boxes at the bottom-left of each screenshot you want to delete.</p>
<p dir="ltr">&nbsp;</p>
<p><strong><img src="/upload/editor/TT1.png" alt=""><br><br></strong></p>
<h3 dir="ltr"><strong>Step 2</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">Once you select the screenshots, a small window will pop up telling you how many screenshots and how much work time will be deleted. Click on &lsquo;Delete&rsquo; to proceed.</p>
<p><img src="/upload/editor/TT2.png" alt=""></p>
<h3 dir="ltr"><strong>Step 3</strong></h3>
<p class="paragraph paragraph_lg" dir="ltr">You will receive a warning of how much time you&rsquo;re about to erase. Note that you won&rsquo;t be able to recover deleted time or screenshots. Click on &lsquo;Confirm&rsquo; if you are sure about removing the specified time and screenshots.</p>
<p dir="ltr"><img src="/upload/editor/TT3.png" alt=""></p>
<p class="paragraph paragraph_lg" dir="ltr">Once you delete your time, your &lsquo;Daily total&rsquo; hours at the top right will update accordingly.</p>
<p>&nbsp;</p>

Traqq allows users to delete tracked time & screenshots

Delete screenshots

<p class="paragraph paragraph_lg">Traqq works even without internet access. As long as you have the time tracker on, your offline activity will be properly tracked and added to your timeline once you have a good connection. However, sometimes users have the need to manually add time they spent working while offline or off their computer, such as when meeting with a client.</p>
<h3>Step 1</h3>
<p class="paragraph paragraph_lg">Click on the 'Add time' on the top-right corner of the Activity page.</p>
<p><img src="/upload/editor/36[TT3.1].png" alt=""></p>
<h3>Step 2</h3>
<p class="paragraph paragraph_lg" dir="ltr">Drag the manual timer over the timesheet to select the filled period. You can also manually input the start and end time.</p>
<p><img src="/upload/editor/37[TT3.2].png" alt=""></p>
<h3>Step 3</h3>
<p class="paragraph paragraph_lg" dir="ltr">Fill in the mandatory field for the reason for adding time and submit the request.</p>
<p><img src="/upload/editor/38[TT3.3].png" alt=""></p>
<h3>Step 4</h3>
<p class="paragraph paragraph_lg" dir="ltr">You can edit your pending time requests in the <a href="https://app.traqq.com/requests/adjustment" target="_blank" rel="noopener">Time request</a> tab. Click on the pen tool to edit the time request.</p>
<p><img src="/upload/editor/39[TT3.4].png" alt=""></p>
<h3>Step 5</h3>
<p class="paragraph paragraph_lg" dir="ltr">To delete a time request click on the bin and confirm your request.</p>
<p><img src="/upload/editor/40[TT3.5].png" alt=""></p>

Sometimes users need to manually add time they spent working while offline or off their computer, such as when meeting with a client. See how to do it here!

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