<p>The Traqq app automatically captures screenshots, and videos (if enabled), at random times every 10 minutes. You simply start the tracker to begin tracking time and capturing screenshots.
</p><h3>Step 1
</h3><p>After installing Traqq, open the application.
</p><h3>Step 2
</h3><p>The Traqq icon will appear on your taskbar or in your system tray. You can start the timer by hovering over the Traqq icon.
</p><p><img src="/upload/support/post/732173ddbb-rectangle-7.png">
</p>

Using the Traqq desktop app

<h2><img src="/upload/support/post/ba0f2f17be-find-screen-recording-on-the-left-and-click-on-it.jpg" style="font-size: 14px; color: rgb(51, 51, 51);">Windows
</h2><p>Run as administrator
</p><p><img src="/upload/support/post/3be72ff6da-rectangle-8.png">
</p><p>Traqq will not be able to track your activity if it does not have the permissions required for accurate screen and activity tracking.
</p><h2>Mac
</h2><p>On macOS, you only need to give three permissions to Traqq to ensure proper tracking: Notifications, Browser and Screen Recording.<br>
</p><p><br>
</p><p><br>
</p><p><img src="/upload/support/post/fc157746fc-image7.png" "="">
</p><h2>1. Granting notifications permission</h2><p>To manually enable notifications, open your System Preferences and follow these steps:
</p><h3>Step 1:</h3> Open Notification<p><br></p>
<p><img src="/upload/support/post/dcb01c08a5-open-notifications.jpg"><span></span><br></p><h3>Step 2:</h3><p>Find Traqq on the left and click on it</p><p><img src="/upload/support/post/98d5708827-granting-permissions---traqq.jpg"></p><h3>Step 3:</h3><p>Switch ‘Allow Notifications’ to ON
</p><ol>
	<h2>2. Granting Screen recording permission</h2>
</ol><p>To manually enable screen recording, open your System Preferences and follow these steps:
</p><p>
	<br>
</p><h3>Step 1:</h3><p> Open Security &amp; Privacy<img src="/upload/support/post/f9e32e8006-open-security-privacy.jpg"></p><h3>Step 2:</h3><p>Find <b>Screen Recording</b> on the left and click on it</p><p><img src="/upload/support/post/31fea253a4-find-screen-recording-on-the-left-and-click-on-it.jpg"></p><h3>Step 3:</h3><p> Check the box next to Traqq to enable screen recording
</p><p>NOTE: Please make sure the lock at the bottom-left of your Security &amp; Privacy screen is unlocked to allow editing access control options
</p><h2>3. Granting browsers (URL tracking) permission</h2><p>You must also enable browser tracking from the <b>Security &amp; Privacy</b> page.
</p><p>Follow <b>Step 1</b> from above, then proceed with <b>Step 2</b> below:
</p><p><br>
</p><h3>Step 2:</h3><p> Find <b>Automation</b> on the left and click on it<br>
</p><p><img src="/upload/support/post/a3dbf0882d-image1.png">
</p><h3>Step 3:</h3><p>Check the boxes next to all browsers, as well as System Events. If the browser you’re using is not available here, please contact <a href="mailto:support@traqq.com">support@traqq.com</a>.<br>
</p><p><br>Following these edits, you will receive this pop-up. Simply click on <b>Quit &amp; Reopen</b> to restart Traqq with the new settings.<br>
</p><p><img src="/upload/support/post/ba6a057559-image5.png">
</p>

Traqq will not be able to track your activity if it does not have the permissions required for accurate screen and activity tracking. Here's how to turn them on.

Granting tracking permissions

<p>Traqq works even without internet access. As long as you have the time tracker on, your offline activity will be properly tracked and added to your timeline once you have a good connection. However, sometimes users have the need to manually add time they spent working while offline or off their computer, such as when meeting with a client.
</p><h3>Step 1
</h3><p>Go to your online Traqq account, click on ‘Activity’ on the left-side navigation panel and select the <a href="https://app.traqq.com/activity/time" target="_blank">Time Adjustments</a> tab.
</p><p><img src="/upload/support/post/2ac00df4ff-rectangle-8.png">
</p><h3>Step 2
</h3><p>Click on ‘Add time’ to open the manual time adjustment window.
</p><p><img src="/upload/support/post/21766fa383-rectangle-7.png">
</p><h3>Step 3
</h3><p>Click on the calendar icon to select the date for the manual time adjustment.
</p><p><img src="/upload/support/post/78f6575caa-rectangle-9.png">
</p><h3>Step 4
</h3><p>Click on the clock icon to select the time you started and finished working offline and off your computer (or with the time tracker off).
</p><p><img src="/upload/support/post/9ba57702d2-rectangle-10.png">
</p><h3>Step 5
</h3><p>Add a mandatory brief explanation for the manually added time.
</p><p><img src="/upload/support/post/ec93f37b63-rectangle-11.png">
</p><h3>Step 6
</h3><p>Once you click ‘Save’, the manual time is added. You can edit or delete the manually added time later by clicking on the pen or trash bin icon at the right end of the line listing the time period you want.
</p><p><img src="/upload/support/post/f767c6cd56-rectangle-12.png">
</p><h3>Step 7
</h3><p>The manually adjusted time is added to your timeline under the <a href="https://app.traqq.com/activity/screenshots" target="_blank">Screenshots</a> tab, and is colored in blue.
</p><p><img src="/upload/support/post/8a1c38de7c-rectangle-13.png">
</p>

Sometimes users need to manually add time they spent working while off their computer such as meeting with a client in person. See how to manually edit time!

Adding time manually

<p>Traqq allows users to delete their own screenshots. However, keep in mind that deleting screenshots also deletes the corresponding time. Each screenshot corresponds to a 10-minute time interval with one exception: if you stop the timer before the last 10 minutes end, the last screenshot before the timer was stopped will have less than 10 minutes attached to it.
</p><p>For example, if you delete 4 screenshots, then up to 40 minutes of your tracked work time will be deleted as well.
</p><h3>Step 1
</h3><p>You can bulk-delete screenshots by selecting more than one image. To do that, first check the boxes to the bottom-left of each screenshot you want to delete.
</p><p><img src="/upload/support/post/04aee6e5eb-rectangle-8.png">
</p><h3>Step 2
</h3><p>Once you select the screenshots, a small window will pop up telling you how many screenshots and how much work time will be deleted. Click on ‘Delete’ to proceed.
</p><p><img src="/upload/support/post/08d91fb471-rectangle-7.png">
</p><h3>Step 3
</h3><p>You will receive a warning of how much time you’re about to erase. Note that you won’t be able to recover deleted time or screenshots. Click on ‘Confirm’ if you are sure about removing the specified time and screenshots.
</p><p><img src="/upload/support/post/d076fa1001-rectangle-9.png">
</p><p>Once you delete your time, your ‘Daily total’ hours at the top-right will update accordingly.
</p>

Traqq allows users to delete their own screenshots. However, keep in mind that deleting screenshots also deletes the corresponding time. See how!

Deleting screenshots, time and activity

<p>Some users may choose to delete low activity screenshots and idle time to increase their average activity level. Traqq will also remind users when it detects idle time. To allow this reminder, you may edit the notification settings in Traqq Preferences/Settings.
</p><h3>Step 1
</h3><p>Click the app icon on the taskbar, then click on the ‘Preferences’/‘Settings’ option.
</p><p><img src="/upload/support/post/beb9ab06e8-rectangle-8.png">
</p><h3>Step 2
</h3><p>To allow Traqq to notify you that you are being tracked while idle, check the ‘Notify if no activity is detected while tracker is ON’ option.
</p><p><img src="/upload/support/post/9c2cf5418c-rectangle-7.png">
</p>

Traqq will remind users when it detects idle time or no activity. To allow this reminder, you may edit the notification settings in Traqq Preferences/Settings.

Tracking time

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