Didn`t find an answer?

Get a support

Removing Users

Step 1

Go to the 'People' tab and click on the Edit icon (the three dots) at the right end of the line with the user’s name. Choose the 'Archive' option from the menu that appears.

 

Step 2

If you need to delete multiple users, check the boxes next to them and click on the 'Archive' button that appears at the bottom of the page to remove them.

To restore or permanently delete all activity history for an archived user, go to the 'Archived' tab, click on the Edit icon (the three dots) at the right end of the line with the user’s name, and choose the option you need.

All tracked data for your archived users will be stored for the current and previous year, until you decide to permanently delete it. 

Need more information or help?

Send us a message and we’ll respond promptly.