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Granting tracking permissions

Windows

Run as administrator

Traqq will not be able to track your activity if it does not have the permissions required for accurate screen and activity tracking.

Mac

On macOS, you only need to give three permissions to Traqq to ensure proper tracking: Notifications, Browser and Screen Recording.



1. Granting notifications permission

To manually enable notifications, open your System Preferences and follow these steps:

Step 1:

Open Notification



Step 2:

Find Traqq on the left and click on it

Step 3:

Switch ‘Allow Notifications’ to ON

    2. Granting Screen recording permission

To manually enable screen recording, open your System Preferences and follow these steps:


Step 1:

Open Security & Privacy

Step 2:

Find Screen Recording on the left and click on it

Step 3:

Check the box next to Traqq to enable screen recording

NOTE: Please make sure the lock at the bottom-left of your Security & Privacy screen is unlocked to allow editing access control options

3. Granting browsers (URL tracking) permission

You must also enable browser tracking from the Security & Privacy page.

Follow Step 1 from above, then proceed with Step 2 below:


Step 2:

Find Automation on the left and click on it

Step 3:

Check the boxes next to all browsers, as well as System Events. If the browser you’re using is not available here, please contact support@traqq.com.


Following these edits, you will receive this pop-up. Simply click on Quit & Reopen to restart Traqq with the new settings.