Articles

Best 7 Virtual Contact Center Software Solutions for 2025

If you want to survive in this digital era, you need to move your business online. These days, with more people shopping or getting services on the web, companies must establish accessible customer contact center …

21 Team Building Activities for Remote & On-site Teams

According to a Harvard Business Review report, people at high-trust companies report 74 percent less stress and 50 percent higher productivity at work. Employees are also 106 percent more energetic and 76 percent more engaged. …

What Is SaaS Security and Why Is It Important?

With remote work becoming widely popular around the world, the demand for software as a service (SaaS) has also increased. Now, you might ask, “What is SaaS technology?” Well, this business model involves a vendor …

How to Set Clear Employee Expectations for Effective Communication and Management Success

Here’s the thing: if you don’t know what’s expected of you, you have a much lower chance of getting your job done right. But in fact, a lot of employees don’t really know what’s expected …

The Hidden Benefits of Remote Employees That Traditional Workplaces Often Overlook

Remote work isn’t a new concept, but its popularity has skyrocketed over the past few years. Successful enterprises like IBM, Zapier, and Google have long been offering fully remote jobs, giving employees the flexibility they …

Managing Remote Teams: Ethical Time Tracking or Total Employee Surveillance?

In an era dominated by the cloud, Web 3.0, and AI-powered everything, chances are that a good portion of your company’s workforce is distributed and working remotely. However, this arrangement begs the question, “If a …

Remote Work Guide: How to Invoice for Hourly Work

58% of freelancers have encountered a client who didn’t pay them, a survey commissioned by PayPal revealed. So, it’s important that you use an effective billing process, especially when you’re paid an hourly rate. Moreover, …

The Best Invoicing Software in 2025

If you’re a freelancer or you’re running a small business, there are lots of admin tasks you need to perform. You need to organize your inventory, market to your clients, and, of course, get paid. …

16 Small Business Trends in 2024

In this post, we’ve identified key business trends that will drive your business toward success in 2024. Competitors are always striving to discover new strategies for positioning their businesses in the market. Below, we explore …

How to Increase Profits for Small Business: 8 Powerful Strategies

Armed with a plan, passion, and capital, you took the initiative to start your own business. However, growing a small business can present many challenges. You need to worry about your employees. Plus, you need …

The Ultimate Guide to SaaS Development in 2024

Because of its convenience, software as a service (SaaS) has become a widely popular business model over the years. SaaS tools are cloud-based applications that users can access for a monthly or yearly fee. Because …

15 Best Chrome Extensions for Productivity (2024)

Working without direct supervision from your boss comes with privileges like more freedom and flexibility to your work schedule. However, distractions can take away your focus and make you unproductive. For most of us, Google …